Amira joined MasterCom Holding UK Ltd in January 2025 as an Administration Assistant in the Middle East and is a highly experienced Client Relations and Customer Service Leader possessing a strong background in Real Estate, Industrial Development, and Property Management. With over a decade of expertise, she specializes in enhancing customer satisfaction, managing payment operations, overseeing unit deliveries, and optimizing service processes.

Her leadership in contract management, investor relations, and team development has contributed to the success of various projects, ensuring seamless communication between clients and internal teams. She is dedicated to problem-solving, process improvement, and delivering exceptional customer experiences.

Amira holds a bachelor’s degree in business administration and has completed advanced training in leadership, negotiation, customer relationship management (CRM), and business communication. She is committed to maintaining the highest standards of service and fostering long-term client relationships.